Terms of Service

Last Updated: October 28, 2025

Welcome to M8flowAi (“Company,” “we,” “our,” or “us”).
These Terms of Service (“Terms”) govern your access to and use of our website m8flowaicom, our AI automation platform, and related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree, you may not use the Services.

1. Company Information

M8flowAi
📍 AlMarifa Street, Oman
📧 [email protected]

2. Description of Services

M8flowAi provides an AI automation platform offering tools, integrations, and chatbot solutions to assist users in automating workflows, managing conversations, and deploying AI-powered systems.

3. Eligibility

Our Services are available for both business and personal use.
You must be at least 18 years old to use the Services. By using M8flowAi, you confirm that you have the legal capacity to enter into this agreement.

4. Accounts and Access

Users may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in misuse of the Services.

5. Payment Terms

Subscription and One-Time Fees: Access to premium features or integrations may require payment of a subscription or one-time fee.

Free Trials: M8flowAi may offer limited free trials to evaluate the Services.

No Refund Policy: All payments are final and non-refundable unless required by law.

Billing: You authorize us (and our payment processors) to charge your provided payment method for all applicable fees.

6. User Responsibilities

You agree to:

Use the Services lawfully and only for permitted purposes.

Not misuse the Services, attempt to hack, or interfere with their functionality.

Not resell, reproduce, or reverse-engineer any part of the Services.

Not use the Services to develop competing products or tools.

Comply with all applicable local and international laws.

7. Company Rights

We reserve the right to:

Modify, suspend, or discontinue any part of the Services at any time.

Refuse service to anyone for any reason.

Remove content that violates these Terms or applicable laws.

Terminate or limit access for violations, non-payment, or misuse.

8. Intellectual Property

All platform code, AI models, designs, and related materials are the property of M8flowAi.
You retain ownership of your own data, inputs, and AI outputs generated through your account.

You grant M8flowAi a limited, non-exclusive license to process your inputs for the purpose of providing and improving the Services.

9. AI Outputs and Disclaimers

AI-generated content may be inaccurate, incomplete, or biased.
M8flowAi provides no guarantee of factual accuracy, suitability, or reliability of AI outputs.
You are solely responsible for reviewing and validating any AI-generated content before use.

10. Limitation of Liability

To the fullest extent permitted by law:

M8flowAi shall not be liable for any indirect, incidental, or consequential damages, including lost profits or data.

The Services are provided “as is” and “as available”, without any warranties of any kind.

Our total liability for any claim shall not exceed the amount you paid for the Services in the preceding 12 months.

11. Termination

We may immediately terminate or suspend your access to the Services if you:

Breach these Terms,

Fail to make required payments, or

Engage in misuse, fraud, or harmful activity.

Upon termination, your right to use the Services ceases immediately.

12. Acceptable Use and Restrictions

You may not use M8flowAi:

For unlawful, misleading, or harmful purposes,

To generate content that violates intellectual property rights,

To exploit or abuse APIs beyond fair usage limits,

Or to interfere with the proper functioning of the platform.

We may enforce API rate limits or restrict usage to ensure platform stability.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Oman.
Any dispute or claim shall be resolved through arbitration or court proceedings in Oman, unless otherwise agreed in writing.

14. Changes to the Terms

We may update these Terms from time to time.
Any changes will be posted on our website with an updated “Effective Date.” Continued use of the Services after such changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms or your account, please contact us at:
📧 [email protected]