Privacy Policy
Last Updated: October 28, 2025
1. Introduction
Welcome to M8flowAi (“we,” “our,” or “us”).
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website m8flowaicom and related AI-based services (the “Services”).
By using our Services, you agree to the practices described in this Policy.
2. Information We Collect
We may collect the following types of information:
User Input and Conversations: Text or content you provide while interacting with our AI tools, which may be processed to improve AI models and deliver personalized experiences.
Contact Information: Such as name, email address, or other details provided through forms or support channels.
Payment Information: Processed securely through our third-party payment processors; we do not store full credit card details.
Usage Data and Analytics: Automatically collected information (e.g., interactions, preferences) used to improve functionality and security.
3. How We Use Your Information
We use your information for the following purposes:
To provide and improve our AI models and Services
To deliver customer support and respond to inquiries
To communicate important updates and service-related information
For marketing (only with your consent or where permitted by law)
To ensure compliance with legal and regulatory requirements
4. Data Retention
We retain personal data for as long as your account remains active.
When you request account deletion, your data is permanently removed from our systems, unless retention is required by law.
5. User Rights
You have the following rights regarding your personal data:
Access: Request a copy of your personal information.
Correction: Update or correct inaccurate details.
Deletion: Request deletion of your data at any time.
Opt-Out: You may opt out of marketing communications at any time.
To exercise your rights, contact us at [email protected].
6. Data Security
We implement appropriate encryption and technical measures to protect your data against unauthorized access, loss, or misuse. Only authorized personnel have access to personal data on a need-to-know basis.
7. Third-Party Services
We work with trusted third-party platforms that help us deliver our Services, including:
Go High Level (CRM and automation services)
OpenAI (AI processing and model hosting)
BuildMyAgent (AI automation and integration tools)
These providers may process your data under their own privacy policies. We encourage you to review their terms for additional details.
8. International Data Transfers
We do not directly transfer personal data internationally.
However, some third-party providers (e.g., OpenAI) may process data across jurisdictions, in accordance with applicable data protection laws and standard contractual safeguards.
9. Cookies and Tracking
We may use cookies or similar technologies for analytics and functionality purposes. You can adjust your browser settings to refuse or delete cookies at any time.
10. Children’s Privacy
Our Services are not intended for children under the age of 16, and we do not knowingly collect data from minors. If we become aware of such data, it will be promptly deleted.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website with the updated “Effective Date.”
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
M8flowAi
📍 AlMarifa Street, Oman
📧 [email protected]